PropDesk Support

Questions, bugs, or feedback? We're happy to help.

Contact us

Email us and we'll get back to you as soon as we can — usually within 1–2 business days.

When reporting a bug, please include your iPhone model and iOS version so we can help faster.

Frequently asked questions

How do I add an account?

Tap the + button on the home screen, choose Evaluation or Funded, optionally start from a firm template, set your rules, and tap Add. You can track up to 20 accounts at once.

How do I log my daily P&L?

Open an account, tap a day on the calendar, enter your net profit or loss for that day (e.g. 500, or -200 for a loss), and tap Save. The day turns green or red and your stats update instantly.

Does PropDesk connect to my broker or prop firm?

No. PropDesk is a manual tracking and journaling tool. It does not connect to brokers or prop firms, place trades, or handle real money. You enter your numbers yourself.

Where is my data stored?

Everything stays on your device. There's no account, no sign-up, and no data collection — your trading data never leaves your iPhone.

How does the free trial and subscription work?

PropDesk is free to download and includes a 7-day free trial. After that, a subscription keeps full access. You can manage or cancel anytime in iPhone Settings → your name → Subscriptions.

How do I request a refund?

App Store purchases and subscriptions are handled by Apple. Request a refund at reportaproblem.apple.com.

I have a feature request.

We'd love to hear it — email support@propdeskapp.com. PropDesk is actively developed and user feedback shapes what we build next.